Testimonials

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November 15, 2004

If you want to talk to the skeptic, look at this testimonial. I was looking for a 2000-2003 GMC or Chevy 2500HD crewcab 4x4 shortbox with the LT trim and 6.0L engine. All the vehicles that meet that description where I live, in Anchorage, Alaska, were priced $5000-$8000 above Texas Truck Center. Then I got a shipping quote at $2500 (plus/ minus a couple hundred from 3 different companies). Right then I knew that buying a truck from Huston Automotive Group would save me money....if I didn't get stuck with a lemon, since there was no way I would be paying a visit in person 6000 miles away. Frank Romano stepped in as my sales agent, I spoke to him about the truck they had for sale that met my need...and going on his WORD that the truck was in good-excellent shape, and the REPUTATION of the dealership, I decided to buy the truck. The transaction was smooth. All documentation needed on both sides was promptly received, processed and dealt with as priority, even though my truck wasn't the $40,000 on the lot. When the shipper arrived, Frank met the truck driver and made sure all the paperwork was squared away and he called me as soon as my truck was on the trailer. It was trucked to Tacoma, WA, then barged to Anchorage, almost 6000 miles, and from purchase to receipt was about 20 days. The truck condition was as advertised, to a T. I can't speak for everyone, and I don't suppose the dealership will post negative testimonials...but from my experience in this one sale...I am a very happy customer and feel as though the whole transaction went VERY smoothly. Frank Romano did a great job even with follow up requests after I took delivery of the truck and Houston Automotive long since, said goodbye to the pickup, and could have told me to get bent...with digging up some other documentation.

Brett Sarber
Anchorage, AK


November 11, 2004

We would like to thank Frank Ramono for making our second purchase from Houston Automotive Group go so well. We would definitely recommend to others who are in the market for GREAT TRUCKS! If they don't have what you want that day, they will find it.

Chad and Stacy Guidry
Splendora, TX


November 10, 2004

Thank you Mike Cooper, for making a vehicle purchase into an actual pleasant experience. The truck was represented very well as was the transaction. This was the exact truck I was looking for.

Terance Padilla
Sante Fe, NM


November 10, 2004

We would like to thank Mike Cooper for the extraordinary help he gave us in purchasing our new truck. We were both hesitant to purchase a vehicle out of state but once visiting and meeting Mike we were assured that we would get great service and a quality truck. Not only was he honest, but very strait forward. Thanks again to Mike and the HAG team.

Kevin & Nicole LeBlanc
Duson, LA


October 31, 2004

Thank you to Darrell Miller for honest representation of the truck I bought, excellent hospitable service and fair trade value for my vehicle. This is the first time I left a dealership and felt like I was treated with respect. If you are buying a vehicle sight unseen you can trust these guys won't let you down. I bought this truck for my daughters first vehicle. I'm even happier with the service than she is to get her first set of wheels!!!! Would definetely recommend and use again myself.

Haas Fogle
Houston, TX


October 31, 2004

We would like to thank Darrell Miller for his efforts in making our truck purchase go so smoothly. We were a little nervous about buying it sight unseen. John arrived from Montana today and said it is every bit as beautiful as in the pictures.

John & Peggy Prestrud
Whitefish, ME


October 29, 2004

would like to thank Darrel Miller for his help in my recent truck purchase. This is my first used vehicle and Darrel's casual and matter of fact sales style was very comforting in what could have been a stressful situation. I would look for Darrel's help if needed in the future and would recommend him to anyone. Thanks again!

Mark Knebel
Tomball, TX


October 23, 2004

I was very pleased with the professionalism of the salesmen here. I got a great truck, at a great price from great people! I would highly recommend the Texas Truck Center to anyone who is in the market for big, bada$$ trucks. Thanks again to Larrick!

Austin Cooke
Bryan, TX


October 21, 2004

Larrick, Thank you for helping me with purchasing an out of state truck, sight unseen. The truck was the way you said it was and I'm happy with it.

Hal W. Burnett
Paducah, KY


October 6, 2004

Darrell, Thank you for your help in purchasing our truck. It is not a comfortable situation dealing with the purchase of a vehicle in another state--sight unseen, but you were honest and straight forward with your information. The truck has been everything you assured us it was. Again thank you for your help.

Dennis and Cinda Patrick
El Reno, OK


October 1, 2004

I just want to say thank you, Darrell Miller for making this purchase such an easy transaction. I had just bought a truck from out of state and really was time consuming and dragging, but when I came to HAG buying that flat bed truck was a breeze. I can honestly say that the service I was given was excellent and would be pleased to come back for future purchases. The quick, easy, painless, and priced right

Fernando Guerra
Porter, TX


September 29, 2004

Hey Frank Romano, thanks for the great deal on my new F250 crew cab diesel 4x4 that I nicknamed (BIG RED). After shopping around I just could not find what I was looking for. When I called Frank at H.A.G. he helped me out by telling me he had just what I was looking for on the lot. Frank was courteous, polite and made it a smooth transaction. I will recommend H.A.G. to anybody looking to buy a good used truck. Thanks.

Charles Dahlquist
Houston, TX


September 29, 2004

I recently bought a truck from HAG and I live in south Georgia. To start with, I was a little afraid of the out of state idea, but after speaking with Mike Cooper, I realized I had nothing to worry about. Mike was straight forward with me from the start and bent over backwards to help me feel comfortable. Mike is a real stand-up kind of guy and next time I need a truck, I will call Mike again. Thanks Mike.

Clayton
, GA


September 27, 2004

This is the place for me to buy my trucks. Frank was honest, easy going, understanding, informative, and produced everything he said with our truck. We tell everyone that this is the place to buy a truck. I plan on flying down to Texas truck center and driving the 1500 miles home again for our next truck. I love my truck thanks frank for all of your help. Satrina Tamayo of Dreamcatchers Ranch.

Satrina Tamayo
Longville, NV


September 24, 2004

Thanks to Houston Auto Group for all of the hard work that Larrick and Frank did . After shopping several different places I went back where the service was great and got the truck I wanted.. Anyone looking for a good truck go see the guys at HAG.THANK U GUYS!!!!!!!!!

Jan Loper
Houston, TX


September 24, 2004

Mike Cooper was great, the truck was better than he led me to believe it would be. He made it as painless as possible to buy from him, and even fed me lunch! Highly recommended, straight shooter.

Greg Mann
Lyons, CO


September 22, 2004

Frank Romano was good to deal with no BS. Nice 4x4 diesel truck drove it back to CA with no problems. For my first out of state buy it went well.

J Redd
, CA


September 22, 2004

From start to finish was a very pleasant experience. Darrell was very professional and courteous. The entire sale was hassle free and quick. Would definitely consider coming back here for another Truck. Their inventory was the best I've seen. If your looking to get a new truck I would definitely ask for Darrell. Simply the best !!!!!!

Jeffrey Layton
Edna, TX


September 17, 2004

Texas Truck Center is the definition of professional truck sales. Mike Cooper offered a zero-pressure, courteous, and thorough purchasing experience. We are getting great use out of our Dodge truck. We'll be back to TTC and Mike Cooper when we are ready to purchase our next vehicle and add on to our expanding fleet. Thanks, Mike!

Stephen Alexander
Austin, TX


September 17, 2004

If you need a hard-to-find truck, go to Houston Automotive Group, and ask for Darrell Miller. I bought my truck from Darrell, and had it shipped to Portland. Buying a truck long-distance was a pleasure with Darrell. Thanks!

Dick Naven
Portland, OR


September 13, 2004

We just wanted to say thanks to Larrick and we love our 2500 HD 4x4. Larrick is not your typical pushy salesman. He made the enitre experience of purchasing a truck easy and enjoyable. We will definitely recommend buying from Houston Automotive Group. Make sure to ask for Larrick !! Thanks again.

Kyle & Kimberly Trahan
Friendswood, TX


September 13, 2004

I have been looking on the internet for more than three months. I have ran across a site called the Houston Automotive Group. I looked through the site and there was every type of high performance 4x4 Ford, Dodge, and Chevrolet that I had ever seen. As I looked through the site, I found a red F350 power stroke diesel dulley. It was a 1999 that looked brand new. I called the Houston Automotive Group and spoke with a salesman named Darrell Miller. He informed me that the truck had already been spoken for. Four days later Daryl called me and informed me that the individual was unable to purchase the truck. I then made arrangements to fly out there and purchase the truck. I have bought several vehicles this way in the past. I would like to say this was the most pleasurable experience my wife and I have ever had. The entire staff at the Houston Automotive Group are the most professional people we have ever run across. Darrell Miller went out of his way to take care of us. If we ever intend to buy another truck, we plan to buy it form Houston Automotive Group. Me and my wife made this trip in to a weekend vacation. I were able to drive home in a truck of my dreams.

Leon and Gina Pugh
Vicksburg, MS


September 12, 2004

I living in Miami, FL had a very hard time finding an F-350 with a 6-speed manual behind the diesel. After searching for months locally, I found a few of them away up over at Texas Truck Center. I put the thought of buying a truck way out of state in the back of my head and searched for another week. Finally I had enough and called Texas Truck Center. First try and I got Darrell Miller. Hoss let me tell you, this guy was awesome. He was my eyes and ears as he said. He did a full inspection of the truck, even test-drove it! After talking with him for a week, I bought the truck and it was shipped here about two days later. That was so easy that I have every intention of doing business with them(him) in the future.

Lincoln Iturrey
Miami, FL


September 1, 2004

LONG DISTANCE TRUCK BUYING, NOT EASY, UNLESS YOU HAPPEN TO GET A SUPER SALES PERSON, LIKE MICHAEL COOPER. JUST AFTER A FEW MINUTES OF CONVERSATION, I COULD TELL THIS PERSON WAS PROFESSIONAL AND KNEW WHAT HE WAS TALKING ABOUT AND WHAT I WANTED. THIS IS A VERY GOOD FEELING FOR SOMEONE WHO IS BUYING FROM OUT-OF-STATE. I LOOK FORWARD TO DOING MORE BUSINESS WITH MICHAEL COOPER.

Robert Smith
New Carlisle, IN


August 31, 2004

Hey Frank Romano, thanks for the great deal on our new 2002-Ford E350 utility van. We are growing in our business and needed a larger van. H.A.G. had just what we were looking for. You treated my partner and me with courtesy, a polite handshake, and fast friendly service. We will always be happy to refer anybody looking into buying a quality used truck from you. Thanks Frank.

American Lock & Key, Inc
Houston, TX


August 31, 2004

Larrick, thanks for your help with my recent truck purchase. Love the truck and I think it will fit my needs perfectly. I have never enjoyed the auto purchasing experience very much, and considering that we did this all long distance, you helped make this extremely painless and very successful. Keep up the good work. Thank you.

Andy Gerdes
Flower Mound, TX


August 28, 2004

I've spent countless hours waiting in dealerships for a salesman to repeatedly run back and forth to discuss my offers, many times alone with a can of soda I'd imagine the salesman and his manager spending two seconds talking about my offer, then...playing darts??? maybe going over last nights big game???sharing a few jokes??? Eventually I'd find myself frustrated and fed up,with a can of warm flat soda. No success. I'll admit, I can drive a hard bargain. This time, at Houston Automotive Group, Larrick's patience never waned.We had great communication over the phone for about a week. After a lot of effort on Larricks part, and alot of browsing on their awesome website, I was in and out in about a half an hour! C.F. proved to be quick and efficient in finishing things up. I bought the truck I wanted at a great price, and left with a smile. All together, a great experience. Thanks Larrick!

Nicole Bailey
Houston, TX


August 26, 2004

Hello Larrick! we are enjoying our 2002 Dodge, I hope to learn to drive a standard transmission so I can take it for a spin! We thought you did a good job during the whole process and we are happy with our truck thus far. We wish you success in your business and with your beautiful family! When we are ready to buy another truck we will call you first!

Melaney Strickland
Shepherd, TX


August 25, 2004

We purchased a very nice truck with the assistance of Larrick French. I had checked other dealers in the area for about a month and decided to stop in. Larrick was very kind about showing me different ones I thought I might like. Then showed me this one. It turned out to be a great deal. And a couple days later we took it home. This was by far the easiest vehicle purchase I've had. Larrick was very helpful in getting the deal done and in making arrangements. I will definitely buy another truck from HAG. I'm going to let everyone I know about them too. Thanks again Larrick.

Ken Lindsay
Houston, TX


August 24, 2004

I bought a 2000 dodge from Mike Cooper and was nothing but a great buy , taking care of everything and making sure everything was perfect , would buy another truck from this dealer every time , thanks Mike

Gay Robinson
Conroe, TX


August 16, 2004

I was Mike Cooper's first sale on July 7, 2004! Mike is a professional and promptly responded to all of my questions. I've been searching for a low mileage '01 or '02 diesel Excursion 4X4 Limited w/quad seats for 8 months. This is a difficult vehicle to locate. HAG had what I wanted and with Mike's assistance, I purchased it based on eBay photos and phone conversations with Mike. I flew into Houston from Dallas to pickup the truck. The cab ride from the airport took longer than the walkthrough and paperwork at the dealership. I drove the truck back to Mesquite ad left the next day on a 1,000 mile trip, thereafter, I drove another 3,000 miles to northern Wisconsin for a family vacation. The truck drives flawlessly and I obtained 21 mpg on my drive from Dallas to Wisconsin. We love this truck and I am very pleased with Mike Cooper's help in purchasing and financing this vehicle. I would not hesitate to recommend HAG to my friends or family. I had a very good experience with these guys and would purchase from them again.

Warren Nystrom
Mesquite, TX


July 27, 2004

Thanks to Mike Cooper... After having a local dealer look all over the states of Georgia South Carolina for the truck I wanted and coming up with nothing I turned to Mike. Not only did he have the truck I wanted in stock but he also had the truck I wanted at the price I wanted. Although I was nervous about purchasing a truck that was in Texas Mike made it the easiest purchase I have ever made. Thanks Mike for all your help I would definitely fly to Texas for my next

Willam Horton Jr
Davisboro, GA


July 27, 2004

We have seen Houston Automotive Group for years on 1960 and one day we drove by and spotted an Isuzu box truck. When we called in, by chance, we got Darrell. He worked with us and was very accommodating. After closing the deal and picking up the truck, there was a problem with the lift gate. We notified him and he took care of it when many would have said sorry buddy, not my fault. Darrell cares and it shows.

The Guerrys
Houston, TX


July 27, 2004

A LOT OF MY FRIENDS REFERRED ME TO HOUSTON AUTOMOTIVE GROUP AND I AM GLAD THEY DID! I LOVE MY NEW TRUCK! DARRELL MILLER WAS FRIENDLY AND GREAT TO WORK WITH. MY FINANCING WAS TOUGH BUT DARRELL HELPED TO WALK ME THROUGH THE PROCESS AND COMMUNICATED WITH ME EASILY. THANKS DARRELL! YOU ARE AWESOME!!! I'LL BE BACK FOR ANOTHER TRUCK FOR MY HUSBAND SOON. HE WON'T STAY OUT OF MINE!

DIANA MICHINA GARREN
Houston, TX


July 23, 2004

My Husband came to Houston Automotive Group for a work truck and was introduced to Darrell, and was treated very well. Needless to say, we left with a very good deal and truck the same day. Thanks and we will be referring friends to him.

The Heards
Houston, TX


July 19, 2004

Mike Cooper is the new guy there, and he did an excellent job for me. I wanted the truck from the time they got it in - (before they even washed it!) and I wanted them to get the leather re-conditioned and a spray-in bedliner added. It was difficult making a deal before I saw the end product, but Mike walked me through the whole thing, keeping me updated, and following up (like any salesman should). Overall, a great experience, and I would buy from them again. They have the 'hard to find truck' that you are looking for! Thanks!

Robert Todd Thomas
Houston, TX


July 6, 2004

Great working with these folks, especially, Larrick, our salesman--accurate and truthful about truck which we purchased -- Received our truck in Alabama-exactly as stated - in perfect condition!!!

C. McQuillan
, AL


June 29, 2004

Exactly the truck I wanted. Salesman Larrick was very professional, accommodating, and friendly. he got me the deal I wanted. I highly recommend his sales service. Also finance manager did an excellent job.

Bobby Jones
Spring, TX


June 29, 2004

I had been looking for a used F450 for about 2 months, and kept seeing them at some place called the Texas Truck Center, in Houston Texas. I kept passing them by because I thought , there ain't no way I'd be buying a truck clear across the United States. (We live here in Snohomish Washington.) Well with no luck in our local area I finally checked the web site out and was pretty impressed with their layouts. I finally called and talked to Larrick and was really impressed with his attitude and his honesty about everything. We talked daily for about a week putting a deal together, then I finally took the plunge. Well to make a long story short, ( and it's a pretty good story) we came up with a truck that worked for me so I bought it, my wife and I flew to Houston and drove it 2900 miles home without a glitch. I am really impressed with the way he conducts business and I can highly recommend him to anyone looking for a good used truck. Both He and Chris went out of their way to make this Yankee feel at home, so far from home, and I really thank them for that. They have a top notch business there and will help you every step of the way.

Blake Slutz
Snohomish, WA


June 28, 2004

Thank you Thank you Larrick. I searched everywhere for the perfect truck for me and my family. When I found it Larrick French made things extremely easy. He was not only friendly but honest. I am very happy with the service we received from Houston Automotive and its superior staff!

Michele Hemling
Essex, MD


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